Service & Delivery
Reliable service. Every hour.
In hospitality, healthcare, and food service, service quality depends on timing. When teams are stretched, the timing is impacted first.
Keenon’s delivery robots, deployed by Robomatica, handle the repetitive movement — kitchen to table, floor to room, ward to lab — so your people stay where they matter most.
20–30% gain in team productivity.
Robots take the steps.
Your team takes the moments that matter.
McKinsey Global Institute, 2024
Automation and the future of work.
Service & Delivery by the numbers
63%+
of retailers report not enough frontline staff to maintain service levels¹
40–64k EUR
in estimated annual savings per robot deployment²
30–40%
of workplace accidents caused by slips, trips, and falls — many on service routes³
8km+
average distance walked by a service team member during a single busy shift
“Service teams walk kilometres every shift. Robots take those steps instead.”
Automation helps with:
1. Maintain service quality during peak hours, staff shortages, or late shifts
2. Reduce physical strain from repetitive walking and carrying
3. Lower slip-and-fall risk in busy service corridors
4. Keep operations stable when additional headcount isn’t available
5. Free your team for the human moments — the interaction, the care, the experience
“Robots handle the movement. People handle the moments that matter.”
What the solution does
Restaurant and catering delivery
Kitchen to table — multiple trays, continuous operation during peak service
Conference and event catering runs
Bussing and tray collection support
Result: faster table turnover. Calmer shifts. Service that holds at full capacity.
Hotel room service and in-floor delivery
Collects from the service station, calls the elevator independently, delivers to the guest floor
Operates at any hour without requiring night-shift staff for the run
Secure, closed-cabin delivery — discreet and private
Result: consistent 24/7 room service — even during lean overnight staffing.
Healthcare and internal transport
Meals, supplies, and equipment along repeatable internal routes
Between wards, kitchens, labs, and service points
Reduces corridor congestion and removes repetitive physical transport from clinical staff
Result: more time for patient care. Less time walking.
Retail and commercial spaces
Stock and supplies between back-of-house and the trading floor
Continuous replenishment during trading hours without additional headcount
Result: smoother operations throughout the day — at any staffing level.
Meet the Keenon KleenBot range
Matched to your floor type, space, and operating hours.
Keenon DinerBot T8
Compact delivery
55cm minimum passage. 3 trays, 20kg. Smaller restaurants, boutique hotels, and tight service layouts.
Keenon DinerBot T9
High-capacity service
4 trays, 40kg total. High-volume restaurants and catering. 70cm+ corridors.
Keenon DinerBot T10
Delivery + engagement
Interactive 23.8” screen plus delivery. Restaurants, hospitality, and retail. Optional marketing content.
Keenon DinerBot T11
Multi-point delivery
Up to 20 delivery points per journey. 13.5h battery. 18.5” screen. Large venues.
Keenon ButlerBot W3
Multi-floor delivery
Elevator-integrated. 4 cabins, 90L, 120 deliveries/day. The core of any Smart Hotel room service operation or secured hospital delivery.
Keenon S100
100kg+ agile transport
Hotels, retail, and mid-range logistics. 100kg+ payload. Custom shelf attachments for luggage, linen, and cargo. 8h battery with 15-second swap. IoT elevator integration.
Delivered as a service
01
One monthly fee. Zero capital investmen
You don’t buy the robot — you get access to a working solution. The robot remains Robomatica’s property for the duration of the agreement (typically 24 or 36 months). No capital expenditure. No technology risk.
02
Deployment and setup at your site
We handle delivery, installation, and operational zone mapping. The robot is ready to work in hours — not months. Staff training is included.
03
Servicing, parts, and monitoring — included in the subscription
Monthly preventive maintenance, consumable parts replacement on schedule, and remote performance monitoring. Normal operational wear is covered in full.
04
Replacement device guaranteed within 48 hours
If a robot fails, we deliver a working replacement anywhere in Poland within 48 hours. Your operation doesn’t stop.
05
Software updates and optimisation throughout the contract
The robot you deploy today runs on current software for the full duration of the agreement. We optimise routes and configuration as your site evolves.
Prefer ownership over subscription? Ask us about buying outright.
Real world usage
SCHEDULE A Call
Book a 30-minute introductory call with one of our specialists and learn more about how Robomatica can help improve your business efficiency and your employees wellbeing.